1. Are all sales final?

Yes, all product and service sales are final. Please review your order carefully before completing your purchase. We do not offer refunds, returns, or exchanges.

2. Do I need to book an appointment for services?

Yes, all services are by appointment only. You can submit an inquiry through our Services form, and a team member will follow up to confirm availability and scheduling.

3. Will my car be photographed during service?

Yes, vehicles may be photographed or filmed during or after services for documentation and promotional purposes. License plates and personal identifiers will be blurred unless you give explicit permission.

4. What areas do you service for mobile work?

Currently, we offer mobile services within select areas of New York City. Please provide your location when submitting an inquiry to confirm if we can accommodate your request.

5. What’s included in a Vehicle Diagnostics service?

Diagnostics include a full scan of your vehicle's systems, identifying warning lights, fault codes, and providing a general health report. We also offer Pre-Purchase Inspections for those looking to buy a used vehicle.

6. What customization services do you offer?

Our customization services include vinyl decals, banner installations, and select exterior visual upgrades. For more complex projects, please submit a detailed inquiry.

7. Do you offer detailing and paint correction?

Yes, we provide professional detailing services, including paint correction, ceramic coating, and light restoration for headlights and taillights.

8. How do I inquire about collaborations or brand partnerships?

Please visit our Contact page and fill out the form with your name, subject, and email. Be sure to mention “Collaboration” in the subject line so it reaches the correct team member.

9. Are there safety precautions during mobile services?

Yes, the vehicle must be parked in a safe, legal, and accessible area for mobile services. If the worksite is unsafe, CURBS!DE WORLDWIDE reserves the right to decline service.